Frequently Asked Questions
Find answers to common questions about our furniture and home decor
Do you offer assembly services for furniture?
Most Mocka furniture is designed for easy home assembly. Detailed instructions and hardware are included in every box.
Can I request fabric swatches before purchasing?
Yes, we offer complimentary fabric swatches for our upholstered collections to help you choose the perfect texture and color for your space.
How do I care for my wooden furniture?
We recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals. Use coasters and placemats to protect surfaces from heat and moisture.
Is your wood sustainably sourced?
Mocka is committed to sustainability. We prioritize FSC-certified timber and eco-friendly manufacturing processes across our entire range.
What happens if my item arrives damaged?
Please inspect your delivery immediately. If you notice any damage, contact our support team within 48 hours with photos of the item and packaging.
Do you ship to P.O. Boxes?
Due to the size of our furniture items, we are unable to deliver to P.O. Boxes. Please provide a physical residential or business address.